Frequently Asked Questions

We provide a comprehensive range of investigative services including marital and infidelity investigations, child custody support and documentation, missing person locates, comprehensive background checks, fraud investigations (including insurance, worker's compensation, and corporate fraud), professional surveillance services, asset searches and financial investigations, witness location and interviews, insurance claim investigations, corporate investigations, due diligence investigations, and skip tracing. We also provide litigation support and expert testimony when required. Each case is handled with complete discretion and professionalism.
For a complete list of our services and detailed descriptions, visit our services page.

We are licensed to operate throughout Washington State, but our primary focus is on Western Washington, specifically King, Pierce, Kitsap, Snohomish, and Thurston counties. Under certain circumstances, travel to other areas of the state is possible depending on the requirements of the case.

Our fees vary depending on the type and complexity of the investigation. We typically charge an hourly rate for surveillance and field work, with flat fees available for certain services like background checks or asset searches.

The duration varies significantly based on the type of case and complexity. Simple background checks may be completed within 24-48 hours, while surveillance cases typically run 1-3 weeks. Complex fraud or missing person cases may take several weeks or months. We'll provide realistic timeframes during your initial consultation.

The more information you can provide, the more effective and efficient we can be. Typically we need: subject's full name, date of birth, current and previous addresses, workplace information, vehicle details, photographs, and any relevant background information. We'll discuss specific requirements during your consultation.

Client confidentiality is paramount to our business. We maintain strict protocols including secure file storage, encrypted communications, confidentiality agreements with all staff, and limited access to case information on a need-to-know basis. We never discuss cases with unauthorized parties and provide reports only to our clients or their designated legal representatives upon request.

Yes, when properly collected and documented, our evidence can be valuable in legal proceedings. We maintain detailed case files, photographic and video evidence, and can provide expert testimony when needed. However, we recommend consulting with your attorney about the admissibility and strategic use of any evidence we collect.

Professional surveillance is conducted covertly. While we cannot guarantee the subject will never notice (especially in extended surveillance), our investigators use proven techniques to minimize detection. We use unmarked vehicles and employ various surveillance methods to maintain discretion.

Yes, we operate 24/7 as needed. Many investigative activities are more effective during evenings and weekends when subjects are engaged in personal activities. We understand that situations requiring investigation don't follow business hours.

Although we endeavor for delivering our clients the best outcome in their case, not every investigation yields the hoped-for results. While we cannot guarantee specific outcomes, we guarantee professional service, thorough investigation within legal and ethical bounds, and detailed reporting of our findings. However, our experience and resources maximize the likelihood of obtaining useful information. We provide detailed reports of all activities regardless of outcome.

We accept cash, checks, credit/debit cards, and wire transfers. A retainer is typically required before beginning work, with additional payments due as services are rendered if the retainer is depleted. Our credit/debit card transactions are handled by Square, which guarantees safe and secure transactions. We offer a discount for clients who pay by cash or check to help offset credit card processing fees. Detailed invoices showing time spent and activities performed are provided at the end of the case.

Contact us for a free initial consultation where we'll discuss your situation, explain our services, provide an estimate, and answer any questions. This consultation is confidential and without obligation.